Peace of mind for your website.
Websites shouldn’t feel like a headache. I keep yours running low-maintenance in the background.
Updated, protected, and stress-free.
The Cost of Skipping a Support Plan
A true story that shows why "set and forget" is not a real strategy.
At first, everything worked fine. The website looked great, and the client assumed that meant it was safe.
But within three months, plugins started failing. The homepage got slower. Then one day... crash.
No backups. No monitoring. No one had updated anything.
They lost weeks of work and thousands in revenue.
Now? They never go a month without hearing from me.
Ongoing support isn’t a luxury. It’s the reason you don’t wake up to a broken site.
How I Solve the Problems You Didn’t Know Your Website Had
Most website issues start small. I stop them before they become big, expensive problems.
Backups?
If your site crashes tomorrow, do you have a clean copy ready to restore?
I keep offsite backups so we can recover your site instantly if anything goes wrong.
Plugin Updates?
That’s where 90% of hacks sneak in. Most people don’t touch them until it’s too late.
I update your plugins regularly, safely, before they become a risk.
Speed Checks?
Your site might look fine, but is it loading fast enough to keep people (and Google) happy?
I check and optimise your speed so your site runs smoothly, every month.
Broken Links?
Visitors click… and land on a dead page. It looks sloppy and hurts your Google ranking.
I scan for broken links and fix them before they cost you trust or traffic.
Security Monitoring?
Bots and hackers never stop trying. Most people never know they’ve been breached.
I monitor for threats and vulnerabilities so we can act before real damage is done.
Transparency?
Most freelancers disappear after launch. You’re left guessing what’s being done.
I send monthly reports so you always know what’s fixed, updated, or needs attention.
Most website problems are invisible until they break something.
I keep your site clean, updated, and protected in the background… so you never have to stress about it.
Website Maintenance Without the Guesswork
Pick a plan that fits your site, I’ll handle the rest.
Peace of Mind Plan
For small sites that need peace of mind.- Monthly Checkup: Core files, plugins, and security settings checked once a month to prevent silent issues.
- Backups every 4 months: A full site backup three times a year, so there’s always a fallback if something goes wrong.
- Security Scans: Basic scan each month to catch anything suspicious.
Worry-Free Plan
⭐ Most popular. Best balance of protection and low maintenance.- Bi-Weekly Maintenance: Updates and checkups every 2 weeks to keep everything running smoothly.
- Monthly Backups: Always have a recent copy ready in case of emergencies.
- Enhanced Security Scans: Monthly scans with extra malware detection and protection layers.
- Monthly Report: Easy-to-read report showing plugin changes, security actions, and backup activity.
Zero Hassle Plan
For businesses that can’t afford stress or downtime.- Weekly Updates: WordPress core, plugins, and settings checked and updated every week for maximum stability.
- Daily Backups: Your entire site is backed up every 24 hours, peace of mind, guaranteed.
- Advanced Security: Weekly scans with proactive security tools and early threat alerts.
- Detailed Monthly Report: Full insights on performance, updates, security actions, and suggested improvements.
- Ongoing Help: Includes content updates, SEO tuning, and direct access to personal support.
Not sure which fits your needs?
I’ll guide you.
Detailed Reports
Know what you are paying for
You'll receive your monthly PDF report on the last Friday of every month.
Which includes:
- Backups
- WordPress Core, Theme & Plugin updates
- Database Optimization
- Security Scans
- Site Analytics
- SEO Optimization (Worry-Free Plan)
- Woocommerce (Worry-Free Plan)
What’s Included
- Website backups
- Plugin updates
- WordPress core updates
- Basic security monitoring
- Detailed Reports
What’s Not Included
- Content updates
- Design changes
- Adding new sections or pages
- Fixing issues caused by third-party changes
These can be done at an additional cost when needed.
"Since switching to Graphic Magic, I haven’t worried once. Nothing is worse than losing your entire website due to a virus; thankfully, I no longer have to worry about that."
"I'm relieved to know that that we have backups in case something goes wrong. For example, one of my employees accidentally deleted a large number of content updates. Justin restored it in minutes."
"I had a fear of updating my own plugins because it would occasionally result in unexpected problems. I'm so happy that Graphic Magic took that stress away from me."
FAQ
1. What risks am I taking without a support plan?
Without a support plan, your website faces numerous risks. From slowing down due to outdated plugins to becoming completely dysfunctional from missed updates, the threats are real. Even a simple, incorrect update could crash your site, leading to costly repairs or irreversible data loss. Regular maintenance through my support plans mitigates these risks, ensuring your website remains secure, functional and efficient.
2. Why invest in a higher-tier plan?
Higher-tier plans offer more frequent website checks, backups, and security scans, ensuring your site remains in optimal condition. They're like comprehensive insurance, providing extensive protection and peace of mind. While the standard plan covers the basics, higher-tier plans safeguard against more significant issues, helping you avoid substantial repair costs and data loss in the long run.
3. Will a support plan be cost-effective over time?
Absolutely. While there's an initial investment, our support plans are designed to prevent major issues, saving you from expensive fixes, stressful downtime, and the hassle of emergency management. It's proactive care that pays for itself in reliability and peace of mind.
4. Are there setup fees involved?
If I built your website and it's been updated within the last six months, there's no setup fee. If it's been longer or the site has undergone major changes, a R500 fee applies. For sites built by another web developer, I'll assess the current state to determine the setup fee.
Please reach out for a detailed evaluation.
5. Can I accumulate unused content updates?
No, content updates are use-it-or-lose-it within each month. We encourage you to make the most of your plan by regularly submitting your content changes.
6. When will I receive my website report?
Your detailed monthly report will be sent on the last Friday of each month, give or take a few days due to varying circumstances.
7. What if I accidentally break my website?
No worries! If an update goes wrong, I'll restore your site from the most recent backup at no extra cost. The frequency of backups depends on your plan, so the restoration point may vary. It's a safety net, ensuring that one mistake doesn't lead to a disaster.
8. What happens if my site is hacked on your watch?
Our track record for security is impeccable, but if your site experiences a breach, we'll handle the cleanup, including any necessary dealings with Google, at no additional cost to you. This assurance applies to all plans except the Budget Support Plan, which offers more basic protection.
Your site isn’t finished when it goes live. That’s where the real work starts.
Choose a plan that makes sure your site stays fast, secure, and problem-free, so you can focus on everything else.