Terms and Conditions
Last updated: March 23, 2024
Introduction
These Terms and Conditions govern the use of the Graphic Magic website and the purchase of any services from Graphic Magic. By accessing the website or engaging Graphic Magic’s services, you agree to be bound by these terms.
Services Offered
Graphic Magic provides web design, graphic design, content creation, and related services. Detailed descriptions of services are available on this website. Custom projects may be initiated based on client requirements.
User Responsibilities
- Clients must provide all necessary information, materials, and feedback promptly as required for the project.
- Clients are responsible for reviewing project deliverables within the agreed timeframe and providing approvals or requests for revisions.
Project Process and Timeline
- Projects are undertaken following a structured process, including an initial consultation, proposal, design, development, and launch phases. Timelines vary based on project complexity and client responsiveness.
Payments and Fees
- Payment terms for services will be specified in the project proposal or agreement. This typically includes an initial deposit and final payment upon completion.
- Additional charges may apply for services beyond the original scope, late content delivery, or expedited requests.
Content and Intellectual Property
- Clients retain ownership of all original content provided. Graphic Magic retains the right to use completed projects in its portfolio unless otherwise agreed.
- Final designs, code, and graphics created by Graphic Magic transfer to the client upon full payment.
Limitations of Liability
Graphic Magic is not liable for indirect, incidental, or consequential damages arising from the use of Graphic Magic’s services. We strive for high-quality outputs but cannot guarantee outcomes in search rankings, sales, or business growth.
Cancellation and Refunds
- Projects can be canceled by the client with written notice. Fees paid up until the point of cancellation are non-refundable and may not cover the full cost of work completed or resources allocated.
- Refunds are not offered for completed services or projects.
Amendments
We reserve the right to amend these Terms and Conditions at any time. Continued use of Graphic Magic’s services after such changes constitutes agreement to the new terms.
Governing Law
These Terms and Conditions are governed by the laws of South Africa, without regard to its conflict of law provisions.
Contact Information
For any queries regarding these Terms and Conditions, please contact me at justin@graphicmagic.co.za